FAQ

How do I apply for a new connection?

How can I change my package?

How can I check the usage and balance of my package allowance?

How can I add a Gig-On?

What happens if my "Fair Usage Allowance" is exhausted?

Can I increase my monthly "Fair Usage Allowance"?

Will I be billed for the data used in my "Fair Usage Allowance"?

Will I be able to carry forward any unused balance of the monthly allowance?

Will unused Gig-On allowance be carried forward to next month?

How often can I change my package?

How am I billed for the service?

Will I be billed for the whole month if I apply for a connection in the middle of the month?

If I am disconnecting my service in the middle of the month, will I still be billed for the full month?

If I want to change my package in the middle of the month how will I be billed?

How does Data Rollover work?